Thursday, May 26, 2016

Hotel Review: The Ritz-Carlton KL - Revamped, Refreshed, Relaunched

The Ritz-Carlton KL has recently undergone a stunning transformation and it is now looking even swankier and better than ever. The new look is fresh and modern, and exudes the elegance, luxury and exceptional attention to detail that The Ritz-Carlton is well-known for.

The Ritz-Carlton, Kuala Lumpur is a 5-star luxury hotel owned by YTL Hotels, the hospitality arm of one of Malaysia's most dynamic conglomerates, YTL Corporation Berhad. Located in the vibrant Golden Triangle, guests can enjoy convenient access to upscale shopping, dining and entertainment and is a 10-minute walk via an air-conditioned walkway to the world-famous Petronas Twin Towers attraction.

You will experience the highest level of personalized service and facilities, from the moment you step through the hotel doors. A smiling gentleman greets us and helps us with our luggage and directs us to the stylish lobby and reception area for check-in. Shortly after, our butler Jeffrey arrives with our welcome drinks, The Ritz Fizz and ushers us to our suite.

Reception area

The 2-bedroom suite (1885 sq ft) at The Ritz-Carlton KL surpassed our expectations in terms of spaciousness and comfort. Not only did we have two bedrooms with en suite bathrooms, there is also a TV lounge, dining room, quiet/reading room, a spacious kitchen and two further toilets. We were suitably impressed, especially our children who couldn't stop gushing about how amazing the room was.

The bedrooms were luxuriously appointed and are ideal for families - in the master bedroom, there is a plush king-sized bed, large mirrors as well as a separate powder room and walk-in closet with ample storage space.  For entertainment, there are three flat panel HD TVs, in the master bedroom, second bedroom as well as the living room (60"). There is also complimentary wifi for guests in the rooms and throughout the property.

A very warm welcome from The Ritz-Carlton KL

Master Bedroom

The marble master bathroom features a separate bathtub, shower and toilet, with exclusive Asprey bath amenities. Our butlers very kindly ran a bubble bath on the first evening, and the kids were overjoyed and enjoyed soaking prior to bedtime. Speaking of butlers, The Ritz-Carlton butlers are the very personification of service excellence. The butler delivers every request with the touch of a single button on the room telephone. From unpacking and packing, shoeshine and car transfers, to organizing the perfect itinerary for shopping, dining and entertainment, these highly-trained butlers are the cherry on top of this prestigious property.

BabySumoKids quickly made themselves at home in their own bedroom, assigning beds and quickly confirming that Disney Channel is available on their very own TV.

The reading room, a relaxing space with a spacious writing desk and lounge chair

The living room is a warm, inviting space, thanks to the rich furnishings in earthy tones

Chilling like a boss

 There is also a dining area and well-equipped kitchen (hob, microwave, large fridge, and coffee/tea making facilities)

Enjoying The Ritz Fizz, The Ritz-Carlton's signature cocktail, dating back to 1934.

Turndown service goodies - chocolates and cake

For families, The Ritz-Carlton KL has introduced the Ritz Kids Room, located on the 4th Floor of the hotel, where you will be able to find video games, card games, books and magazine as well as various toys to keep your children entertained. The butlers will be on hand to give you assistance should you require any.  For example you can put in a request for a towel origami lesson for your kids. There will be daily activities planned for kids as part of the Ritz Kids program and additionally a special Ritz Kids menu available for in-room dining.

BabySumoKids treasured momento from the hotel - towel art "penguin", from our butler

The swimming pool area is also sporting a refreshed look; feature walls with greenery gives off a relaxed vibe. Not to be missed at The Ritz-Carlton KL is a visit to the award-winning Spa Village Kuala Lumpur for a spot of pampering. The Spa Village now boasts a brand new Sensory Sound Bath Room, the only of its kind in Asia, which complements the host of wellness facilities and therapies available at the hotel.

Fitness centre

Spa Village Kuala Lumpur refreshed treatment rooms

 Enjoying the milk bath with rose petals at the spa (read about my experience in detail here)

There are various F&B outlets throughout the The Ritz-Carlton KL, offering a myriad of tastes and experiences to hotel guests. Li Yen is the hotel's award-winning Chinese restaurant, offering great service as well as fine Cantonese cuisine and sumptuous dim sum in an elegant setting. Click here to read the full review on Li Yen.

Guests can enjoy the legendary afternoon tea at The Ritz-Carlton KL in the new, spacious Lobby Lounge on the first floor of the hotel. The Lobby Lounge offers 40 types of Ronnefeldt tea including the new Ritz-Carlton Kuala Lumpur Blend,  crafted exclusively for the hotel. Click here to read the full review on the Afternoon tea at Lobby Lounge.

Breakfast is served daily at The Cobalt Room; a wide range of local and international cuisine is available. We especially love their mee goreng, pastries, fresh fruits and fresh juices. Sunday Brunch is also served here, featuring sumptuous spreads of signature roasts and fresh seafood to artisanal cheeses, an impressive oyster spread as well as decadent desserts accompanied with champagne and wines. 

At the Sunday Brunch, there will be a special Ritz Kids corner with various activities planned for the kids, such as cupcake decorating and smoothie-making.

For lighter meals, The Patisserie serves up the offerings and mood of an intimate Viennese patisserie with a modern twist. Click here to read the full review on The Patisserie.

The Library is a brand new beautiful space that features wood-panelled walls and floors for a relaxing ambiance. An extensive collection of books are available here. In the evenings, guests can dine on the daily changing Menu Du Jour, with a selection of fine wines, cocktails and vintage cognac and whisky while being entertained by the songstress and the accompanying musical ensemble.

Thank you to The Ritz-Carlton KL for hosting us.

Check-in time 3.00pm, check out time 12.00 noon. Room rates for 2-bedroom suite start from RM945 per night.

Location: The Ritz-Carlton Kuala Lumpur, 168 Jalan Imbi, 55100 Kuala Lumpur, Malaysia.

Tel: 03-2142 8000

GPS Coordinates: 3.146901, 101.715438


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