Saturday, April 29, 2023

Shopee Express Couriers Drive Community Inclusion and Business Success

Shopee Express Couriers Drive Community Inclusion and Business Success
Backbone of Community Enablers: Almost 90% of Couriers Driving Change Beyond Deliveries

A new study by Shopee Express has found that 1,317 Malaysian couriers are committed to building robust relationships with local communities. 87% of couriers surveyed provide trustworthy nationwide delivery services, engage with people from diverse cultures, and develop a deeper understanding of the areas they operate in. The remaining believe that their work enables local businesses to expand their market reach, which contributes to their growth and creates new job opportunities.

The success of businesses and communities relies heavily on these couriers who are truly unsung heroes. Especially for local businesses, they are always adapting to meet the changing demands of their customers, while many households, especially those of the elderly and disadvantaged, have greatly benefited from the services of couriers. This is made possible by the fact that 80% of couriers deliver at least 80 parcels on a daily basis, while the rest handle a smaller number of parcels due to other commitments.

Given their intention to deliver parcels safely to the customers they value, 80% of couriers prioritise customer needs by considering factors such as urgency, location, and timing, while the other 20% take into account their own capabilities, such as parcel size, weight, and order received, when evaluating the feasibility of delivering parcels.

When asked ”What do you enjoy most about working as a Shopee Express courier?” – 56% of couriers enjoy the job’s flexibility and breaks, 25% value the opportunity to take ownership of their successes and hard work, and 19% appreciate the teamwork and training courses that come with being part of the community. Couriers also have been able to support their households by scheduling work trips at their convenience, which allows them to maintain their standard of living while continuing to develop their skills.

With countless deliveries to complete everyday, these couriers believe that having certain qualities is helpful in making them more efficient and productive. 80% of couriers surveyed identified honesty and reliability as crucial – they are responsible for delivering parcels safely, on time, and securely to customers. 20% think that possessing a positive mindset and ample knowledge is essential, which means being able to adapt to changes and staying calm in difficult situations.

All couriers know that customers want their parcels to arrive safely. 8 out of 10 couriers recalled pushing through circumstances to deliver in bad weather or remote areas, whereas the remaining couriers remembered playing a role in making someone feel valued by delivering for special occasions. These experiences motivate couriers to keep doing their job as it reminds them of the positive impact they have on people's lives.

Cheah Lee Sun, Head of Shopee Express, said, “Our couriers clearly play a crucial role in the communities they serve. We appreciate their tireless efforts to complete deliveries on time and build stronger connections with customers. As the backbone of our business, we are here listening to their needs and accommodating them as much as we can. This is just one of the ways we provide a better peace of mind not just to our couriers, but also to our customers who rely on us to deliver their parcels with utmost care and efficiency."

When asked how being a Shopee Express courier impacted their lives, 34% of couriers had improved their time management skills by prioritising their tasks effectively. For 27% of them, their work allowed them to provide meaningful support to their families. 23% learned about the importance of being accountable in delivering parcels, and 16% felt a sense of purpose in life and saw opportunities for career advancement.

“We are happy to see that many of them have a better understanding of how to communicate with customers, build rapport, and become more skilled over time in managing a consistent stream of work and balancing personal responsibilities,” Cheah concluded.

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Thursday, April 27, 2023

Super Ramen, Desa Park City, KL

Super Ramen is a fusion ramen restaurant located in Desa Park City, Kuala Lumpur. Most of the ramens here are served with the traditional tonkotsu broth, with non-traditional toppings such as pork chops, chicken katsu, or truffle mushroom. Other than the tonkotsu broth, they also have an interesting Japanese Nyonya curry gravy.

During our visit, we tried some of their bestsellers, including:

๐Ÿœ ๐Š๐ข๐ง๐  ๐จ๐Ÿ ๐๐จ๐ซ๐ค ๐‚๐ก๐จ๐ฉ ๐‘๐š๐ฆ๐ž๐ง (RM39.90)
- each bowl comes with a juicy, tender pork tomahawk marinated in Western spices such as Cajun spice, cooked sous vide and then seared in a hot pan to finish. Other toppings include corn, bamboo shoots, spring onion, fungus etc.

๐Ÿœ ๐Š๐ฎ๐ฆ๐š๐ฆ๐จ๐ญ๐จ ๐‚๐ก๐š๐ซ๐ฌ๐ฒ๐ฎ ๐‘๐š๐ฆ๐ž๐ง (RM27.90)
- for traditionalists, this is the closest you can get to the classic tonkotsu ramen. Rich and flavourful, the broth is made using at least 10 ingredients and boiled for at least 13 hours. Recommended to add on ajitama (egg) which is nice and runny. Ramen texture is good ๐Ÿ’ฏ the Charsyu is slightly different from the classic Japanese version; slightly sweeter like the Chinese version.

✨ ๐“๐ซ๐ฎ๐Ÿ๐Ÿ๐ฅ๐ž ๐†๐ฒ๐จ๐ณ๐š (RM13.90)
- wonderfully juicy. The gyoza sits on a thin omelette and is drizzled with Mayo and topped with truffle oil and ebiko.

✨ ๐Œ๐š๐ง๐ ๐จ ๐‚๐ก๐ข๐œ๐ค๐ž๐ง ๐Š๐š๐ซ๐š๐š๐ ๐ž (RM12.90)
- Japanese fried chicken… crispy and moist. So good!

✨ ๐–๐š๐ญ๐ž๐ซ๐ฆ๐ž๐ฅ๐จ๐ง ๐‚๐จ๐œ๐จ๐ง๐ฎ๐ญ ๐Œ๐จ๐œ๐ค๐ญ๐š๐ข๐ฅ (RM13.90)

✨ ๐‡๐š๐ซ๐ฎ ๐Š๐ข๐ค๐ฎ (RM25.90)
- delicious ume cocktail whereby chrysanthemum is infused with umeshu sake. ๐Ÿ’ฏ

* Note: we sampled the above at their Sri Petaling outlet in February. Since then, the outlet has closed. However, the same menu / dishes are served at Desa Park City.

Opening hours: 11.30am - 3pm; 5.30-10pm.

Location: Super Ramen, FF03A-5, The Waterfront @ Park City, 5, Persiaran Residen 52200 Kuala Lumpur, Malaysia.

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Thursday, April 13, 2023

Madam Croffle, Melawati Mall, KL

Originating from Korea, croffle is growing in popularity in Malaysia too, especially since many Malaysians have a sweet tooth. Croffle is basically croissant dough cooked in a waffle pan, then topped with your choice of toppings such as fresh fruits, sauces and more.

Madam Croffle is one of the places you can get your croffle cravings satisfied. They have various locations around Malaysia, so far we have visited the Melawati Mall and Semenyih outlet. We usually go for the Special Madam Croffle (RM10.90) which comes with two toppings of your choice. The best combination would be one sauce and one fruit. We enjoyed the one with chocolate sauce and strawberry. Yummy! The croffle texture was very nice and crispy. 

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Usher Hari Raya with Free Delivery and Discounts Up to 50% off

Order your favourite Ramadhan and Hari Raya dishes with ease as ShopeeFood brings you a variety of special dishes for you and the family. With great discounts and free delivery throughout the Ramadan-Raya season, you can focus your efforts on preparing for the rest of the celebrations without worrying about what-to-eat. Get started right here with some unique offers from our awesome ShopeeFood merchants: 

TEXAS CHICKEN’s Ayam 8Lada Promo - Indulge in an explosive combination of 8 powerful peppers that is guaranteed to tantalize your taste buds and deliver an extraordinary spicy sensation! 
KENNY ROGERS ROASTERS’ Ole-Ole Raya Package - Satisfy your cravings with the creamy and buttery sauces of Kenny Rogers Roasters Buttermilk Pedas, infused with a tantalizing hint of spiciness that is sure to leave you hooked. 
CHATIME’s Ramadhan Golden Fresh Mango Series - Start your iftar on a refreshing note with Chatime’s Golden Fresh Mango series featuring Sakur pearls and sago that surely satisfy your thirst. 
MARRYBROWN’s Riang Ramadan Raya Special - Spice up your appetite with a burst of aromatic local spices in every bite of Marrybrown’s Riang Ramadan Special. 
A&W’s Jom Buka Meal - Experience the ultimate flavor explosion with A&W’s new go-to menu, perfectly crispy and coated with spicy Daebak sauce. If you love a little heat, this is the perfect choice for you. Come and enjoy the K-Pop of flavors at A&W! 

That’s not all as ShopeeFood brings you Mid Month Sales with ONE-day only discounts: Link 

We also got you covered for Hari Raya. Check out these Raya friendly brands to provide you with better convenience: 

EDEN SATAY PANTAI DALAM’s Satay -Savor the delightful blend of distinct flavors that merge to form a delectable and gratifying sensation, infused with aromatic species, char-grilled meat, and peanut sauce. 
PAK ALI NASI LEMAK DAU PISANG’s Rendang - Indulge in the intense and intricate flavor profile of rendang, as the beef or chicken is slow-cooked to perfection, absorbing all the aromatic spices and herbs. The result is a deeply satisfying and flavorful dish that is sure to please even the most refined taste. 
SEDAP MALAM SATION’s Asam Pedas - Asam pedas offers a distinctive and intricate flavor profile with a blend of sour, spicy, and savory flavors, coupled with a fragrant and earthy aroma that will leave a lasting impression. 
ALI, MUTHU & AH HOCK’S Lontong - If you’re in the mood for traditional dishes, look no further than lontong! This simple but satisfying dish is enjoyed throughout the region, with its mild and comforting flavor and soft, chewy texture making it a popular comfort food to many. 
LEMANG PANAS’ Lemang - Lemang is cooked in a bamboo tube, the combination of glutinous rice and coconut milk to create a flavorful and visually impressive dish that is sure to impress.

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