Thursday, March 30, 2023

How to Renew LTSVP (Malaysian Spouse Visa) Online

 If you are renewing your Social Visit Pass (Spouse to Malaysian Citizen) and need some clarification, you've come to the right place.  You may now renew your pass online on the Jabatan Imigresen Malaysia website.

Please note that you can only use this online renewal service if your current LTSVP is still valid / not expired. If your pass has expired, you will need to visit the Immigration office for assistance. 


Based on our experience, here are some useful information and step-by-step instructions to secure a renewal to your LTSVP:

1. Head over to this link to check out the latest documents on what is required for the application. 

2. At the time of publishing, these are the documents required. You have to print and fill in a-c on the list before you can proceed with the application online. For c, you will need to visit the Commissioner of Oath to get him/her to verify that your marriage is still valid (we paid RM20 for this to be verified). 

a. Borang Imm.55
b. Borang Imm.38
c. Surat Akuan Sumpah oleh suami isteri perkahwinan masih wujud dan kekal
d. Sijil kelahiran anak (jika ada) : Child(ren)'s birth certificate (if applicable)
e. Kad pengenalan suami/ isteri (NRIC for wife/husband)
f. Sijil kahwin (luar negara/ Malaysia) (Marriage certificate overseas/Malaysia)
g. Pasport suami/ isteri (semua muka surat yang bercetak) (Spouse's original passport, photocopy all printed pages)

3. Scan all the above documents using Camscanner app or similar (please ensure file size is below 500KB each, you may need to compress the pdf before you are able to submit). Please keep all the documents in a safe place and bring along when collecting your visa endorsement as you will need to submit them for verification at the Immigration Department.

4. Visit this website - ePLSI. For first time user, you will need to sign up for an account. Select Social Visit Pass (Spouse of Malaysian Citizen), fill in your details and register. If you already have an account, then key in your username/password and log in.

5. Click on Application. Then, click PLS Renewal Application under "New Application". 

6. Key in Passport Number and Nationality and press "Search". 

7. Your current visa information will appear, click Apply. 

8. Check your "Renewal Application Information" details are correct, choose the correct branch to process application. Then proceed to upload the documents as stated in number 2. Please ensure the files are below 500KB each otherwise you will receive an error message.

9.  Once all files are uploaded, click submit. Print the page with reference number.  Your application will be checked by the immigration officer, you will receive an email within 3 days to let you know if your application is successful. You may also check the status of your application on the same website by clicking "Application" followed by the "check" button under Renewal Application Status. Key in your reference number or passport number to check application status.

10. An email will be sent to you once your application has been approved, along with details on how to make payment and the amount, as well as how to make an online appointment on STO to collect your visa endorsement. If you check ePLSI now, the application status would have now changed from "Extension" to "Approve". 

11. Click on link in email to make payment. Key in your application number or passport number. Make payment via debit/credit card and print payment receipt. You will need to bring this along with the original passport to get the sticker. (Payment will be RM90 per year)

12. Go to the Sistem Temujanji Online (STO website link), select "Book my appointment', select 'Foreigner (Valid Passport)' and key in your details. Make sure to choose the same branch as you have selected when you made your application. 

Choose "Kutipan Passport ePLSI" under Services and choose your desired date and time. (date must be within 30 days of your approval date. We managed to get an appointment the following day after approval) Note: there were plentiful dates available to choose from, Monday -Thursday. An email will be sent to you with your appointment date/time. 

13. Date of your appointment (before leaving your home)
a. Please ensure that you have printed out your payment receipt as well as your appointment form.
b. Both husband and wife must be present at the Immigration Department to collect the visa endorsement. 
c. Please remember to bring along the original documents (as per item 2) as well as photocopies (just in case it's required).  

14. At the immigration department: 
a. Join the queue and once it's your turn, let the officer know you have made an application online for ePLSI and wish to collect your visa endorsement. You will be given a number and asked to wait inside.
b. Wait at counter 29-30 (for those applying at Jalan Duta, KL). When your number is called, present your passport along with the payment receipt and appointment form. You will also be asked to present your original documents for verification. 
c. You will be asked to wait again while the new visa endorsement is placed in your passport. 
Note: The whole process here took us only 30 minutes - very impressed with the efficiency!

15. How far in advance can I apply for the Social Visit Pass via ePLSI? 
Not sure what the official answer is for this, but in our case, we applied 2 months in advance of my husband's current visa expiry date. (ie expiring in May 2023, applied in Mar 2023).


In conclusion, I would highly recommend applying for your social visit pass online. We applied on a Monday and received approval on Wednesday and got the visa endorsement in my husband's passport by Thursday morning the same week. 


If you have any other questions, please feel free to leave a comment below and I will try to answer them as best as I can.


You may also be interested in this post: How to Convert Foreign to Malaysian Driving License

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38 comments:

  1. Your hubby can't get PR like at many countries overseas? I really dunno the system here.

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  2. If the BIL & sister decided to move back!

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  3. hi.. so happy to have found this page. Thanks for your help on how to renew spouse visa online. I have a question on item g. Pasport suami/ isteri (semua muka surat yang bercetak) (Spouse's original passport, photocopy all printed pages). DO WE NEED TO UPLOAD THE ENTIRE PASSPORT PRINTED PAGES? hubby's passport is super thick. thank you YEN.

    ReplyDelete
    Replies
    1. Hi there! My husband's passport was new, so the printed pages were less than 10, so I submitted them all just to be on the safe side. However, when we collected the endorsement, the officer only took the photocopy of the cover page and most recent LTSVP page so maybe* that is all they need.


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    2. Hi! Thanks for this step by step guide. Just wanna ask if you submitted the passport in black and white or colour? Printed pages means all pages that are stamped? I’m having a lot of trouble getting the passport to <500kb… thanks..

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    3. Hi! I submitted it in colour (but I think black and white should be fine, since we used to submit b&w photocopies of them in the past).

      I believe printed pages means all the pages that are stamped (at least that's what I submitted with the application). I think you can upload more than one document if the size is too big, but would recommend you compress them before sending (can find pdf compressor apps online).

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  4. Why is there information in the system when click search🙃

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  5. There is no info found after clicking search

    ReplyDelete
    Replies
    1. which step are you referring to?

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    2. step 3 dint appear click apply.

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  6. thank you Yen for your reply on the printed passport pages.. I will not upload cos there are over 25 pages. But will photocopy to keep. I am so UNSAVVY on these online stuff.. feels so intimidated. btw love your blogsite :(

    ReplyDelete
    Replies
    1. You're welcome! Glad I could help in some way.

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  7. Thanks for this post, when I try to apply, the system says I already have an application and referring to last year's application where immi never changed the status from extension to approved. Crappy service really, now I must go to immi office *face palm*. How to get this fixed, no contact on the website and they never pick up any of their phones.

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    Replies
    1. same problem to me

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    2. Have you tried calling one of the numbers listed here: https://www.imi.gov.my/index.php/hubungi-kami-2/hubungi-kami/

      Alternatively, you can try this Sistem Pertanyaan Online (SPO): https://eapp.imi.gov.my/tanya/create (I have asked a question before here long time ago and managed to get an answer).

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  8. Hi! Thanks for the post!!! This is so helful! Btw, do u hav any experience with the work endorsement part?

    If you do, it would be great if i can get some info from u.

    Btw, which immigration did u go to?

    ReplyDelete
    Replies
    1. Hi! I visited the Jalan Duta immigration office.

      For the work endorsement part, I do not have experience with it, but there is a checklist here you can refer to: https://www.imi.gov.my/index.php/perkhidmatan-utama/pas/pas-lawatan/pas-lawatan-sosial/pas-lawatan-sosial-jangka-panjang/

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  9. Hi. I wanted to renew my ltsvp pass with a new passport. I have submitted my document but was asked to come directly to immigration office. Do i have to make booking or just walk in?

    ReplyDelete
    Replies
    1. *Submitted online

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    2. During my last visit in March 2023, all dealings in the immigration office Jalan Duta required an online booking. You can use the Sistem Temujanji Online (STO) to get an appointment, hope it helps.

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  10. Is it mandatory to apply spouse visa extension online or we can do directly visiting immigration office?

    ReplyDelete
    Replies
    1. I am not entirely sure, but I think you can still extend at the immigration office, however do make an appointment using the STO.

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    2. if your visa expires in 14 days, u have to go to the immigration office

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  11. Thank you. It's super helpful and it's very kind of you to share the entire process. May God bless you abundantly!

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  12. Hi, thanks for sharing your guides, my wife's recently change new passport but the questions is how to transfer the valid visit pass to new passport? Can it be done via apply online. Kindly please enlighten on how to do it, appreciated it if you can give some advise. Thank you.

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  13. Hi! To transfer the endorsement (LTSVP) to a new passport, you will need to visit the immigration office. You will need to complete the usual forms (IMM55) as well as bring along your Malaysian marriage certificate, spouse's original passport (old and new) and your MyKAD.

    The endorsement counter usually opens at 10am, so can visit the immigration office after this time. You will still need to submit the form as per the usual route and wait while new endorsement sticker to be put into the new passport.

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  14. Just to add in and in case anyone facing the same issue. I lodged my application on 7/7/2023 but I haven't heard back for almost two (Status: EXTENSION). It's very difficult to reach them except go to the office personally, luckily, you can send them a message via this https://eapp.imi.gov.my/tanya/create, lousy interface but they will response. I got mine approved on 26/7/23 after sending them a message on 24/7/2023. Im pretty sure they have missed my application because most people got it approved within 5 days.

    It's frustrating, there aren't enough information online and FAQ. The only helpful bit of information is what I got from other who left comments on facebook.

    Thanks again for this comprehensive info. You've helped many.

    ReplyDelete
    Replies
    1. You're welcome. I certainly understand the frustration, faced it during my application too hence why I decided to share my experience and step-by-step process to make it easier for all. :)

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  15. may i know which comissioner of oath you used to certify your surat akuan sumpah?

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    Replies
    1. hi Michelle, it doesnt matter which commissioner of oath you use. There are several stationed in Immigration offices itself if you do not know where to find the nearest commisioner of oath to you.

      Just rmbr to bring your surat akuan sumpah (print from the website), along with passport sized photos of you and your husband as well as your IC and his passport.

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    2. thanks, yeah all sorted out with that thanks

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    3. May I know how many Years of visa will be granted?

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  16. TBH, I don't think you can nego.. I think if they give you a certain number of years, you just have to accept their decision.

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  17. Hi nice & detail. I already appilied online but my email is blocked. How to change my email address, Currently is still under " extension "

    ReplyDelete
  18. Hi may i know husband is Malaysian wife is Vietnam , husband currently have issue to apply passport . do possible only submit wife passport for renew visa ?

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  19. The ePLSI will not accept a passport number, only a MYKAD!

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  20. Hi baby sumo, your blog came at the right moment for me and want ask that my spouse now in her country so can i apply extension? still 2 months left so she will be back here after 2 months if can apply online .. is it posible?

    ReplyDelete

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