Wednesday, November 19, 2014

How to Unsubscribe from Digi Prepaid Daily Internet

Most of the time I would use the wifi connection at home, but the other day I was going to be out for most of the day so I subscribed to the Digi Daily Internet for RM3 (150MB). I didn't pay much attention, though when I subscribed the words "auto renewal" appeared next to it.

Until the next day, I noticed that RM3 was deducted once again for Daily Internet although I no longer required it. It's really easy to subscribe onto the internet, but even on the T&C on Digi's website, they do not tell you where to go to unsubscribe. Anyway here's what you need to do if you are ever faced with this problem.

How to unsubscribe from Digi Internet Packages:

On your keypad, key in *116#.

Press Reply, key in "1" for Internet Packages.

Select the Internet Package that you are subscribed to..
For example, I was subscribed onto the Daily RM3 - so press Reply and key in "5".



Press Reply and  key in "1" to unsubscribe.

Finally, key in "1" one more time to confirm unsubscribe.

You will no longer be charged RM3 for daily internet. You will receive a SMS confirming that you have unsubscribed.






If you enjoyed reading my posts, LIKE me on Facebook! You can also follow me on Instagram (@babysumo) for more photo updates. Thanks :)

52 comments:

  1. thank U a lot buddy!~~ really helps ^.<

    ReplyDelete
  2. Thanks i went head to head with various dumb customer care line. This shady way of digi sucking up our credit you rock BRO!!!

    ReplyDelete
  3. damn it, tx very much , was frustrated the way they robbing me off em rm3 .

    ReplyDelete
  4. Thanks a lot friend, its REALLY helpful.

    ReplyDelete
  5. but if i subscribe again the plan, did it would become auto subscribe again every day?
    how can i subscribe the plan, in the same time i dont want to auto renewal.
    any idea?

    ReplyDelete
    Replies
    1. Hi there, there is nothing you can do about it as this is how it is setup within Digi.

      So it will automatically auto-renew when u subscribe, so you must rmbr to unsubscribe before midnight daily to avoid being charged another RM3 again the following day.

      Delete
    2. Thanks alot!!

      Delete
  6. it works, thanks a lot.

    ReplyDelete
  7. I don;t use Digi but anyway thanks for this info!

    ReplyDelete
  8. thanks a lot anyway, farktup digi .... money 1st, service later....

    ReplyDelete
  9. i have subscribe to internet weekly rm5. then my credit is expired. now, i too afraid to topup, because i know if i topup, for sure digi would renewal my internet subscription immediately where i really didnt need it now. i forgot to unsubscribe it before my credit is expired.
    the thing i hate about digi is when ur credit expired, u cannot excess any of the service. can only check for credit balance. even digi ocs cannot excess for my subscription. -.-

    ReplyDelete
  10. this digi feature make me want to stop using DIGI anymore!!

    ReplyDelete
  11. thank you so much ! it helps alot

    ReplyDelete
  12. Hello does anyone know what is the SBP package?
    I have subscribed to one of the daily internet pass but there is no unsubscribe key, does it mean it wont auto renew?

    ReplyDelete
    Replies
    1. Hi there, I have previously used RM0.50 for 20MB(1 hour) under SBP packages, and it will not auto renew. Hence you will not need to unsubscribe.

      Delete
  13. Please help.. it does not cost me daily rm3 but it cost me when past a day or two then they send a message that said you have used internet rm3 .. how to undo this? please help ... My poor credits, and I'm connecting to my house internet also

    ReplyDelete
  14. thanks... for me, its digi blackberry to unsuscribe coz my son wrongly subscribe to it without my permission and i'm using samsung... and i have to find what causing 2901 sms tell me that it cut rm3 per day in couple of week...

    ReplyDelete
  15. I couldn't do it...
    means cant unsubscibe by ur way..
    so..what should I do now bro???

    ReplyDelete
    Replies
    1. Hi Faisal,

      Can you let me know which Internet package did you subscribe to so that I can help you further.

      Delete
    2. How to unsubscribe weekly RM3 ?

      Delete
    3. How to unsubscribe weekly RM3 ?

      Delete
  16. I couldn't do it...
    means cant unsubscibe by ur way..
    so..what should I do now bro???

    ReplyDelete
  17. How to unsubscribe rm 0.50 daily for FB? Srsly it drives me crazy thinking that everyday 0.50rm is wasted

    ReplyDelete
    Replies
    1. Hi there, to unsubscribe RM0.50 daily for FB, please do the following:

      Key in *116# and enter > Press Reply and key 2 > Press Reply and key 1 > it will ask you if you would want to unsubscribe, key in 1 to confirm unsubscribe.

      You should receive a sms that you have successfully unsubscribed.

      Delete
  18. When I typed in *116# it says 'unknown application'

    ReplyDelete
    Replies
    1. Hi, are u trying to unsubscribe Digi internet? It does not work for other service providers. You will need to type in on the phone keypad

      Delete
  19. Did digi pay me back the money if I unsubscribe ??

    ReplyDelete
  20. How do I cancel my rm1 daily subscrition ?

    ReplyDelete
  21. Thank you. It helps a lot. ����

    ReplyDelete
  22. Digi sucks....thanks a lot dear...now i know how to unsubsc

    ReplyDelete
  23. Hi.. Thanks God for this info.. Digi subcreption has been a pain in my a** this past few days.. I don't use my data but hey still keep on taking charge of this.. Thanks a lot this such a big help..

    ReplyDelete

Please drop any comments or questions you may have here. Thank you so much for reading!

LinkWithin

Related Posts Plugin for WordPress, Blogger...