Wednesday, November 19, 2014

How to Unsubscribe from Digi Prepaid Daily Internet

Most of the time I would use the wifi connection at home, but the other day I was going to be out for most of the day so I subscribed to the Digi Daily Internet for RM3 (150MB). I didn't pay much attention, though when I subscribed the words "auto renewal" appeared next to it.

Until the next day, I noticed that RM3 was deducted once again for Daily Internet although I no longer required it. It's really easy to subscribe onto the internet, but even on the T&C on Digi's website, they do not tell you where to go to unsubscribe. Anyway here's what you need to do if you are ever faced with this problem.

How to unsubscribe from Digi Internet Packages:

On your keypad, key in *116#.

Press Reply, key in "1" for Internet Packages.

Select the Internet Package that you are subscribed to..
For example, I was subscribed onto the Daily RM3 - so press Reply and key in "5".



Press Reply and  key in "1" to unsubscribe.

Finally, key in "1" one more time to confirm unsubscribe.

You will no longer be charged RM3 for daily internet. You will receive a SMS confirming that you have unsubscribed.






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56 comments:

  1. UnknownJanuary 11, 2015 at 11:25 AM

    thank U a lot buddy!~~ really helps ^.<

    ReplyDelete
  2. Ramesh VudataFebruary 8, 2015 at 2:26 PM

    It worked, thanks.

    ReplyDelete
  3. jimmy chuMarch 4, 2015 at 12:47 AM

    Thank u so much

    ReplyDelete
  4. Joven HooMarch 8, 2015 at 1:13 PM

    Thanks, I love you very much

    ReplyDelete
  5. Joven HooMarch 8, 2015 at 1:13 PM

    Thanks, I love you very much

    ReplyDelete
  6. AGUNG PRAPTAPAMarch 21, 2015 at 9:09 AM

    Thanks

    ReplyDelete
  7. UnknownApril 10, 2015 at 7:49 PM

    Thanks for the info! ☺

    ReplyDelete
  8. UnknownApril 22, 2015 at 9:55 AM

    Thanks i went head to head with various dumb customer care line. This shady way of digi sucking up our credit you rock BRO!!!

    ReplyDelete
  9. UnknownMay 2, 2015 at 10:52 PM

    damn it, tx very much , was frustrated the way they robbing me off em rm3 .

    ReplyDelete
  10. UnknownMay 10, 2015 at 1:51 PM

    Thanks a lot friend, its REALLY helpful.

    ReplyDelete
  11. UnknownMay 24, 2015 at 12:59 PM

    F..k can not help

    ReplyDelete
  12. AnonymousJune 13, 2015 at 12:40 AM

    but if i subscribe again the plan, did it would become auto subscribe again every day?
    how can i subscribe the plan, in the same time i dont want to auto renewal.
    any idea?

    ReplyDelete
    Replies
    1. Baby SumoJune 13, 2015 at 9:09 AM

      Hi there, there is nothing you can do about it as this is how it is setup within Digi.

      So it will automatically auto-renew when u subscribe, so you must rmbr to unsubscribe before midnight daily to avoid being charged another RM3 again the following day.

      Delete
    2. SomeoneApril 8, 2016 at 8:50 PM

      Thanks alot!!

      Delete
  13. ddJune 28, 2015 at 12:56 AM

    thanks a lot

    ReplyDelete
  14. AnonymousJuly 22, 2015 at 3:54 PM

    it works, thanks a lot.

    ReplyDelete
  15. SAM NGJuly 25, 2015 at 10:33 PM

    thanks a lot!!!!!!

    ReplyDelete
  16. Mekanik KeretaJuly 26, 2015 at 8:17 AM

    I don;t use Digi but anyway thanks for this info!

    ReplyDelete
  17. UnknownJuly 31, 2015 at 10:50 PM

    thanks a lot anyway, farktup digi .... money 1st, service later....

    ReplyDelete
  18. AnonymousAugust 11, 2015 at 12:51 PM

    THANKYOU ! :D

    ReplyDelete
  19. AnonymousAugust 13, 2015 at 5:26 PM

    i have subscribe to internet weekly rm5. then my credit is expired. now, i too afraid to topup, because i know if i topup, for sure digi would renewal my internet subscription immediately where i really didnt need it now. i forgot to unsubscribe it before my credit is expired.
    the thing i hate about digi is when ur credit expired, u cannot excess any of the service. can only check for credit balance. even digi ocs cannot excess for my subscription. -.-

    ReplyDelete
  20. UnknownOctober 5, 2015 at 12:02 PM

    this digi feature make me want to stop using DIGI anymore!!

    ReplyDelete
  21. UnknownOctober 20, 2015 at 12:23 PM

    thank you so much ! it helps alot

    ReplyDelete
  22. AnonymousNovember 7, 2015 at 3:41 PM

    Hello does anyone know what is the SBP package?
    I have subscribed to one of the daily internet pass but there is no unsubscribe key, does it mean it wont auto renew?

    ReplyDelete
    Replies
    1. Baby SumoMarch 11, 2016 at 8:43 AM

      Hi there, I have previously used RM0.50 for 20MB(1 hour) under SBP packages, and it will not auto renew. Hence you will not need to unsubscribe.

      Delete
  23. AnonymousNovember 12, 2015 at 8:10 PM

    doesn't work

    ReplyDelete
  24. UnknownNovember 15, 2015 at 4:47 AM

    thanks a lot
    buddy

    ReplyDelete
  25. UnknownNovember 25, 2015 at 12:45 AM

    Thanks

    ReplyDelete
  26. UnknownDecember 11, 2015 at 11:54 PM

    Please help.. it does not cost me daily rm3 but it cost me when past a day or two then they send a message that said you have used internet rm3 .. how to undo this? please help ... My poor credits, and I'm connecting to my house internet also

    ReplyDelete
  27. ziiJanuary 3, 2016 at 4:33 AM

    how to unsubscribe?

    ReplyDelete
  28. AnonymousJanuary 7, 2016 at 2:49 PM

    thanks... for me, its digi blackberry to unsuscribe coz my son wrongly subscribe to it without my permission and i'm using samsung... and i have to find what causing 2901 sms tell me that it cut rm3 per day in couple of week...

    ReplyDelete
  29. UnknownJanuary 18, 2016 at 2:07 AM

    Thx man...

    ReplyDelete
  30. UnknownFebruary 19, 2016 at 1:59 AM

    I couldn't do it...
    means cant unsubscibe by ur way..
    so..what should I do now bro???

    ReplyDelete
    Replies
    1. Baby SumoMarch 11, 2016 at 8:45 AM

      Hi Faisal,

      Can you let me know which Internet package did you subscribe to so that I can help you further.

      Delete
    2. UnknownMay 11, 2016 at 2:05 AM

      How to unsubscribe weekly RM3 ?

      Delete
    3. UnknownMay 11, 2016 at 2:08 AM

      How to unsubscribe weekly RM3 ?

      Delete
  31. UnknownFebruary 19, 2016 at 2:00 AM

    I couldn't do it...
    means cant unsubscibe by ur way..
    so..what should I do now bro???

    ReplyDelete
  32. (BHG) BLUE HOUSE GUYZMarch 10, 2016 at 11:42 PM

    tq

    ReplyDelete
  33. luckyMarch 11, 2016 at 12:14 AM

    How to unsubscribe rm 0.50 daily for FB? Srsly it drives me crazy thinking that everyday 0.50rm is wasted

    ReplyDelete
    Replies
    1. Baby SumoMarch 11, 2016 at 8:41 AM

      Hi there, to unsubscribe RM0.50 daily for FB, please do the following:

      Key in *116# and enter > Press Reply and key 2 > Press Reply and key 1 > it will ask you if you would want to unsubscribe, key in 1 to confirm unsubscribe.

      You should receive a sms that you have successfully unsubscribed.

      Delete
    2. jIvItHaMaLaRMarch 23, 2016 at 12:05 PM

      Thanks dear Baby sumo

      Delete
  34. UnknownApril 7, 2016 at 2:47 AM

    When I typed in *116# it says 'unknown application'

    ReplyDelete
    Replies
    1. Baby SumoApril 7, 2016 at 11:02 AM

      Hi, are u trying to unsubscribe Digi internet? It does not work for other service providers. You will need to type in on the phone keypad

      Delete
  35. UnknownApril 27, 2016 at 3:09 PM

    Did digi pay me back the money if I unsubscribe ??

    ReplyDelete
  36. RiazMay 21, 2016 at 11:23 PM

    thank dude. it helped

    ReplyDelete
  37. UnknownJune 29, 2016 at 11:25 AM

    How do I cancel my rm1 daily subscrition ?

    ReplyDelete
  38. UnknownJuly 6, 2016 at 12:06 AM

    thanks man..

    ReplyDelete
  39. UnknownJuly 31, 2016 at 7:46 AM

    Thank you. It helps a lot. ����

    ReplyDelete
  40. IbuAbangAugust 2, 2016 at 6:30 PM

    Digi sucks....thanks a lot dear...now i know how to unsubsc

    ReplyDelete
  41. UnknownNovember 28, 2016 at 10:43 PM

    Thanks for info

    ReplyDelete
  42. UnknownMarch 1, 2017 at 11:51 AM

    Hi.. Thanks God for this info.. Digi subcreption has been a pain in my a** this past few days.. I don't use my data but hey still keep on taking charge of this.. Thanks a lot this such a big help..

    ReplyDelete
  43. syaznieyFebruary 22, 2018 at 2:34 PM

    I wrongly unsubcribed my rm10 internet and 2901 sent me a message that i had succesfully deactivated my internet. And when i check ,, all my data internet had gone .. How can i get back my data or reactive them back ??

    ReplyDelete
  44. UnknownJuly 7, 2018 at 2:49 PM

    Will I get my refund back if I unsubscribed the internet

    ReplyDelete
  45. UnknownJuly 18, 2018 at 11:10 PM

    Thank you so much guys

    ReplyDelete
  46. worldSeptember 14, 2018 at 1:06 AM

    Thank you !!

    ReplyDelete
  47. RegineCDecember 2, 2018 at 3:34 AM

    Hi can I unsubscribe internet package opt: Monthly RM 30 while I'm at oversea?
    Or I have to unsubscribe before I away? I have installed Digi App in my phone.

    ReplyDelete

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